About

Our conviction

Individuals and businesses must constantly improve to remain performant

Attempts to change often turn out to be too long and costly, if not outright failures. These outcomes share the same underlying behaviors:

  • Overestimate the contribution of providers & their partners
  • Underestimate the level of self-involvement required
  • Cultivate unrealistic expectations about pace, costs and benefits
  • Underplay the importance of accountability for success
  • Attempt the change by themselves, without adequate support.

Our experience confirms it

The full potential of an organization is achieved first by mobilizing the potential of its leaders, then by optimizing its work organization and its technologies

This is why since 2005, we have assisted teams at reputable organizations such as Revenu Québec, Beneva, Acadie-Vie, Montreal City, City of Laval, Sani Marc Group, Camso, Agnico Eagle, Cominar, Tekna and many others.

Since 2005, Pragmatik is ...
+ 30
years of experience (each)
+ 40
businesses assisted
+ 90,000
project hours
Éric Magnan : the face of Pragmatik

For over 30 years, Éric coaches individuals in reaching their potential and their ambitions by helping them formulate and execute strategies, adopt digital technology, lead transformational change projects, reengineer and optimize work organization and implement cutting-edge solutions.

Éric’s personal track record includes more than 70 missions where he has intervened concurrently on strategic, tactical, and operational levels with some 40 clients from both private and public sectors.

Creative and benevolent, Éric excels in facilitating workshops, mobilizing teams, creating value, keeping focus on results, and developing innovative solutions. His main strength lies in his ability to quickly assimilate and demystify complex subjects. He advocates pragmatism, relevance, and a fair dose of humour in all his interventions.

Josée Marcoux : our discreet advantage
Josée Marcoux

A senior business and IT analyst, Josée has been working in the financial and telecommunications sectors for over 25 years. Her accomplishments in long-term projects demonstrate her mastery of all stages of any project, from understanding needs to developing solutions and implementing them successfully.

Josée has a particular ability to quickly assimilate the various business needs, the processes in place and the multiple systems impacted by projects. She excels at simplifying complex realities and providing clear and precise guidelines for the development of solutions. In both traditional and Agile project’s modes, she has helped financial institutions comply with changes in canadian financial regulations.

Her professionalism and the quality of her work are constantly appreciated by all her clients. Although discreet by nature, Josée is recognized as an open, autonomous and very positive team leader. Working with Josée is a pleasure and an asset that contributes to the success of any project.

Josée Marcoux
Certifications
Specialization in Managing Organizational Change
ODR, 1997
Certificate in Leadership and Management
Leadership Institute
John Molson School of Business
Concordia University, 2015
Certificate in Advanced Management
John Molson School of Business
Concordia University, 2015
PROSCI Certification in
Change Management
2016
Six Sigma Lean Black Belt Professional Certification
Management and Strategy Institute, 2017
Member of the Association of Change Management Professionals
since 2017
Member of the International Institute for Business Analysis
since 2018
Specialization in Deep Learning
deeplearning.ai
Stanford University, 2018
Specialization in Innovation:
Design Thinking
Strategic management
Boosting creativity
Organizational Design
HEC Paris, 2020